Hamad International Airport (HIA) in Doha has issued updated travel tips and procedures to streamline the arrival experience for returning travellers as the summer holiday season ends and the new school year begins. The recommendations focus on safe transportation, efficient luggage collection, and smooth immigration to ensure stress-free arrivals for all passengers.TL;DR:
- Use airport parking when picking up arriving passengers to enhance safety and avoid curbside penalties.
- Multiple transportation options for leaving the airport: Uber, Badrgo,
Doha Metro , authorised taxis and buses, plus car rental and limousine services. - Oversized baggage items are delivered on separate belts; using hard-shell cases is advised for fragile belongings. E-gates are available at arrivals for eligible travellers, including families with children over 130cm tall, for swift immigration processing.
Arrival and pick-up guidelines
Travellers and those picking up passengers are advised to use dedicated parking facilities rather than curbside pick-up to maintain smooth traffic flow and avoid fines. The Arrivals Hall features clearly marked, reliable transportation services, including ride-hailing zones for Uber and Badrgo and easy access to the Doha Metro, which is linked to the airport via a short indoor walk.Authorised taxis and buses are stationed in the pavilions at the Arrivals Hall corners, ensuring access to safe transportation with support for lost-and-found and quality assurance. Additional services such as car rentals, limousines, and valet are available at both arrivals and departures.
Baggage and assistance services
Baggage handling at HIA prioritizes convenience and efficiency: oversized items like strollers and wheelchairs are placed on dedicated baggage belts (A and B). Travellers are urged to pack fragile belongings in hard-plastic suitcases and always verify their baggage tags before exiting the airport. The Baggage Services Office in the Arrivals Hall offers support for any luggage issues or lost items. For a seamless immigration experience, HIA provides E-gate access for eligible passengers, including families with children over 130cm in height. This system accelerates entry into Qatar while maintaining high standards of safety and efficiency.Hamad International Airport’s travel tips underscore its commitment to simple, safe, and stress-free arrivals for both visitors and residents of Doha. By following these official recommendations, all travellers can expect a smooth transition from airport to city.
FAQ
Q. What’s the best way to pick up passengers at Hamad International Airport?Use the airport’s parking facilities instead of curbside pick-up to ensure steady traffic and avoid penalties.Q. What transport options are available from the airport to Doha?Travellers can choose from ride-hailing services (Uber, Badrgo), Doha Metro (connected via an indoor walk), authorised taxis and buses, as well as car rental, limousine, and valet services.Q. How does the airport handle baggage for oversized or fragile items?Oversized baggage, like strollers and wheelchairs—is delivered at dedicated belts (A and B). Fragile items should be packed in hard-shell luggage, and baggage tags must be verified before leaving the Arrivals Hall.Q. Who can use the E-gates at HIA for a swift immigration process?E-gates are available for eligible travellers, including families with children over 130cm in height, offering a fast and secure immigration experience.
