Eyewear retailer Lenskart said artificial intelligence will be central to its FY27 growth strategy, as the company looks to shift from being a consumer-tech company to what it calls a consumer-AI company.
The Gurugram-based firm said its focus in FY27 will be on sustaining growth, expanding customer acquisition, improving eye-testing capacity, and using AI across its stores, factories, supply chain, and customer-facing platforms.
“Our single biggest priority for FY27 is sustaining growth — and the engine of that growth is the transformation of Lenskart from a consumer-tech company into a consumer-AI company,” founder and chief executive Peyush Bansal said in the company’s letter to shareholders.
He added that AI will be used not only for individual functions but to connect different layers of its value chain, from eye tests and product design to manufacturing, distribution, and delivery. Lenskart said that eye test data should eventually inform product design, while social trends should reach manufacturing in days, not weeks.
The company is also looking to use AI to improve optometrist productivity, scale remote and self-optometry, and make quality eye tests more widely available. Lenskart said its ambition is to conduct 100 million eye tests over the next few years, from around 30 million currently.
On the earnings call, Bansal said technology would be key to scaling eye tests, given the global shortage of optometrists.
The letter added that the company will continue to invest in R&D in FY27, including in automated eye testing, smart eyewear, and new product formats. The company launched B by Lenskart, its AI-powered prescription-lens capable smart glasses, in the March quarter. More than 30,000 customers have joined the waitlist, it said.
However, Lenskart explained that smart glasses will be a multi-year journey and near-term revenue upside from the product has not been factored into its outlook. It will continue with a phased rollout and use early customer feedback to improve the product.
Lenskart also said its stores will increasingly operate as multi-role neighbourhood hubs, combining retail, eye testing, servicing, warehousing, and last-mile delivery. Next-day delivery is already available across 78 Indian cities, while same-day delivery is live in select markets such as Gurugram and Singapore.
For FY27, Lenskart said net new store additions are expected to be at or around FY26 levels. The company added 603 net new stores in FY26, including 542 in India. It also told investors that an annual volume growth of 25% would be a good measure of underlying market expansion.
Lenskart said its long-term steady-state Ebitda margin expectation, before Indian accounting standard adjustments, remains unchanged at around 25%, though near-term growth and margins may vary depending on macroeconomic conditions, store openings, marketing seasonality, and long-term investments.
The eyewear retailer reported revenues of Rs 2,516 crore in the fourth quarter of FY26, up 46% from the previous year, while its profit after tax stood at Rs 204 crore, down year-on-year, but because of one-time adjustments.
